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Managing Events During a Crisis

During a crisis, your organization may find itself grappling with the logistics of transitioning in-person events to virtual, postponing until a later date or ultimately canceling planned events. In these times of uncertainty, your Localist platform can not only be used to manage changing event details, but it can also aid in providing important updates as your community moves to remote interactions. Below you will find ways customers have customized their platform in service of community awareness. If the Localist Support Team can be of assistance in expediting the implementation of any of these customizations, please reach out to support@localist.com.

Canceling Events in Your Platform

When canceling or postponing events, do not delete them from your platform! You can apply a “status” to your events so that content is not lost on the admin side and your community remains up-to-date.

HEADS UP: This feature required an update to the _event_item theme file. As such, any previous customizations you’ve made to this file may prevent the statuses from displaying as expected. If this is the case for your platform, please contact support@localist.com for assistance.

In your Admin Dash event forms, you will see the following option below the event’s description:

When selected, the status phrasing will be applied to the event’s title, such as Canceled: Ice Cream Social. This change to the title will be reflected on all event listings and landing pages.

If you need to bulk apply statuses, follow these steps:

  1. Navigate to Events > Live > Export CSV (top bar) and you will receive an email with a download link.
  2. Enter Canceled, Postponed or Sold Out in the Status column.
  3. Once complete, you can re-upload by navigating to Events > Bulk Add.

IMPORTANT: If you’re using Excel, be sure to check that you see the full numerical Localist ID and not something like “918+”. If you do see an incomplete number like that, you should not use Excel in this workflow. Uploading a sheet with shortened IDs will result in duplicates. Google Sheets and Numbers are both working alternatives if you encounter this!

Global Notice

SILK Wrapper


If you are using our SILK Wrapper feature, start by adding the necessary code to your SILK Wrapper file. Once added, navigate to Settings > Platform Settings > Appearance > select the Refresh Wrapper link.

 

No SILK Wrapper

If you are not using a SILK Wrapper, you can still apply a banner or message that will apply to every page of your platform using our HTML Theme Editor. To do so, navigate to Settings > Platform Settings > AppearanceEdit HTML for your active theme > open the file Global Site Shell file under Wrapper at the bottom of the theme file list.

To add a message above the default header, add your code to line 51 or just before {% partial ‘shared/header’ %}. To add a message below the default header (pictured), add your code to line 53 or just before {% partial ‘shared/header’ %}. 

 

Homepage Notice

Informational Box

Adding informational boxes to your Homepage is done through your Channel editor. Navigate to Content Channels > select Edit Layout for your Homepage Channel > +Add ComponentDescription. Drag and drop this component where desired.

 

Website Link

Adding a call-to-action button to your Homepage is done through your Channel editor. Navigate to Content Channels > select Edit Layout for your Homepage Channel > +Add ComponentWebsite Link. Drag and drop this component where desired.

 

Featured “Event” or Sponsored “Event”

For both a Featured or Sponsored “Event” notice, start by creating an event that starts with today’s date. Next, select Every day in the Repeating drop down and enter the desired future date in the Repeating Until field. After filling out the remaining details, you will either check off Sponsored or select the appropriate Featured carousel for the event to be included in. For Homepages, most are labeled Homepage – Featured Event.

 

Canceled Events Tab

Customizing your Homepage tabs is done through your Channel editor. Start by navigating to Content Channels > select Edit Layout for your Homepage Channel. Next, select +Add Component>Event List within the already present Event Tabs component. You’ll see an editor appear to the right where you can designate a title and how you’d like to include events in the list, such as by a Tag.

 

Event Notices

Event Page

Adding messaging to all Event pages is done through our HTML Theme Editor. To do so, navigate to Settings > Platform Settings > AppearanceEdit HTML for your active theme > open the file Page Shell under Events.

To add a message above the event content, add your code to line 43 or just before <div class=”grid_8 alpha”>.

 

Event Submission Form

Adding messaging to the Public Event Submission Form is done through our HTML Theme Editor. To do so, navigate to Settings > Platform Settings > AppearanceEdit HTML for your active theme > open the file Public Event Submission Form under Events.

To add a message above the form, add your code just after <div class=”grid_8 alpha”> on line 16.

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