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Guidelines & User Help

Your users many need some help or information when submitting their events to your calendar. There are multiple ways in Localis to ensure your users have all the context they need to submit their events confidently!

In this article you’ll find:

  • Custom Submission Form Guidelines
    • Where They Appear
    • Best Practices
    • Examples and Ideas
    • Adding the Guidelines
  • Public Help Page

Custom Submission Form Guidelines

In order to encourage higher-quality submissions, many of our customers elect to add extra guidelines to the submission form that are tailored to the organization’s policies and workflow. In addition to clarifying organizational standards, these instructions can also offer users suggestions to make their events more successful.

You can use the Theme Editor to add guidelines in two areas:

1. Right Side: The guidelines can replace or sit next to the default Adding an Event and Batch Event Add boxes.

  • Suggested for: Communicating policies, acceptable content and editing process.

 

2. In the form: The guidelines can be placed in between the fields in the form.

  • Suggested for: Directions or hints specific to form features and functionality.

 

– BEST PRACTICE –

Be concise. The more text and instructions you display, the less likely your users will actually read to the end. We recommend starting with minimal instructions, then expanding to address common questions or mistakes arising over time.

Place and style appropriately. If you are communicating multiple points or instructions then we recommend breaking them up aesthetically or placing specific instructions directly within the form.

Include extra organizational details. Don’t just limit this space to event form specific instructions. This is a great opportunity to display contact information, links to other organizational resources or other related systems.

Examples and Ideas

Calendar Purpose

  • Who is the calendar serving?
  • What events are appropriate or inappropriate?
  • Who can post an event?

       

 

 

Workflows

  • What is the approval process?
  • How is an event edited?
  • When should an event be posted?

 

Additional Context

  • What is the purpose of a custom field?
  • Why are certain details important?
  • Are there any best practices?

 

Additional information or resources

  • Are there training materials?
  • Are there event planning resources available?

Adding Custom Guidelines

Custom guidelines, whether added on the right side or within the form, are added using the Theme Editor.

If you do not have a custom theme already, then follow these steps first:

1. Select the +Add Theme button

2. Enter a name and keep the Copy From set to Default

With a theme created:

1. Navigate Settings > Appearance

2. Select the Edit Theme Files for the relevant theme

3. On the right side scroll down to Events

4. Add the necessary HTML to Public Event Submission Form and/or _edit_sidebar

  • Public Event Submission Form: In this file you can add guidelines within the submission form’s fields.
  • _edit_sidebar: In this file you can add guidelines to the right side bar of the submission form. A quick way to add guidelines in this file is to copy what code is already there and replace the text.
  • You can style the new content directly in the theme editor, add Custom CSS directly in Localist or in the CSS file your SILK Wrapper is referencing.

5. Save Changes

6. Preview the change and confirm it is correct.

7. Activate

Public Help Page

Localist provides a blank theme file for you to publish a page with unique help guides, FAQ’s, or directions for your audience.

To edit the theme file:

1. Navigate to Settings > Appearance

2. Select the Edit Theme Templates for your active theme

3. Under Information, select Public Help Page

  • The file includes code for the two-column layout that Localist uses throughout the calendar — grid_8 is the larger, left column and grid_4 is the smaller, right column. The rest is up to you and your team to imagine, build, and implement.

4. Once your page is completed, add a link on the platform.

  • On line 5, you will see the code to add to another file in the editor:   <a href=”{{ site.help_about_url }}”>About this Calendar</a>. For example, if you would like to add it to the homepage above the mini calendar you would add it to the file right_side under Homepage on line 2.

Customer Examples

Beyond the knowledge base we don’t offer a guide for basic users because each platform’s layout and functionality can be extremely different so it is not possible for us to create a consistent guide that can translate across platforms.