Get in Touch with the Localist Team
We are available Monday – Friday, 9 AM – 5 PM ET. If you’re contacting us during these hours, then you should be hearing from us shortly.
Note: For the speediest resolution, please double check your spam folder in case our response was sent there. Additionally, add email@example.com to your email contacts, and/or whitelist firstname.lastname@example.org to ensure emails arrive in your inbox.
How can we help you?
I have a product functionality question
I need to report a bug or something is broken
I have an idea or a suggestion
Have an idea that would make Localist even better for you and fulfills this mission? Share your idea directly with our product team here. If your suggestion makes it to our Public Roadmap, you can upvote it, and any other feature on the board, as a way to communicate with our product team that this is something you’d like them to explore further.
I see a “connection not secure” message on my platform (SSL/HTTPS)
Seeing this error means that your platform’s SSL Certificate (HTTPS) has expired. Updating your SSL certificate is self-serve in Localist. Follow the instructions on our Custom Domain/SSL documentation to update.
– NOTE –
The person listed as your platform’s main contact will receive an email alerting them of the upcoming expiration 30 days before the certificate expires. If you need to update who the main contact is, contact us via email@example.com with the name & email of the new main contact for your organization.