Social Interactions

There are many ways for users to interact with friends and others on the platform.

I’m Interested

User

I’m Interested is a way to gauge user interest and provide a ballpark idea of attendance numbers. By default, every event listing has an “I’m Interested” button.

How It Works

1. When a user selects I’m Interested, the event is added to My Plans in the user’s dashboard (their personal Localist calendar). If it is a repeating event, the user will be prompted to select all dates or specific instances.

2. Once I’m Interested is selected, a “You’re interested” message will appear in place of the I’m Interested button. To remove the event, the user only needs to select change dates (recurring event) or not interested (non-recurring event).

3. Then the user will be added to the “People Going” box and will be listed on the People Interested roster found on the event’s edit page in admin.

4. The user will receive two emails:

  • Reminder:  The day before the event, users who selected I’m Interested will automatically receive an email reminder to attend the event.
  • Review:  The day after the event, users who selected I’m Interested will automatically receive an email prompting them to review the event.

Invite Friends

User

By default, every event details page includes an Invite Friends button. When clicked, a box will appear to select to “mention this event to friends” on the Localist platform OR to enter specific email addresses.

If the email receiving the invitation is associated an account in Localist, the individual will be prompted to sign in and the invitation will be available via the notification next to me, which will take them to their My Plans page.

If the email receiving the invitation is not associated with an account in Localist, the link in the email will take the individual to the event’s details page.

User Activity

User

By default, every event details page includes a Recent Activity section below the Filter details where users can post comments, reviews, and photos.

  • Those who mark themselves as “I’m Interested” will be notified when someone comments on the event, but the user cannot reply directly to the commenter via email. The only way to respond is by leaving a public comment on the event details page.
  • When the event becomes a past event, a review button will also be included + any submitted reviews.

Spam Comments and Reviews

Platform Admin

Moderation Levels

Localist offers a few moderation levels to help combat spam. Navigate to the Admin Dash > Settings > Platform Settings > on the Settings page, the following options will be listed in the User Moderation drop-down:

Moderation Level Details
Automatically approve all posts All comments and reviews will automatically be approved/published to the calendar.
Send any posts that contain links to the moderation queue This is the default setting. Anytime a user posts a comment/review with a link or HTML, it will go to the moderation queue for approval.
Send all first posts to the moderation queue When a user posts a comment/review for the first time, it will go to the moderation queue for approval. Once the post has been approved, all future posts from this user will automatically be published.
Send all posts to the moderation queue All comments and reviews will go to the moderation queue for approval.

Managing Spam

To manage comments and reviews, go to the Admin Dash > Users > User Activity.

They will be listed in chronological order, starting from the most recent. You can narrow the results by selecting Comments or Reviews and Current Status (Pending, Approved, Rejected) in the Refine Results box.

You also have to option to approve, edit (pencil icon), or delete (trash icon) any comment or review. To bulk delete, select the unwanted comment/review > click Batch Actions > select Delete Selected.

Single Sign On

Out of the box, Localist provides its own local account creation and login feature plus the ability to sign in with Facebook, Twitter, Google and LinkedIn. 

Social & Local Accounts

Social logins are available through Facebook, Twitter, Google and LinkedIn. Local accounts are created directly through Localist.

When signing up, Localist’s account creation has a very low barrier to entry and only requires name + email address. If your platform has social logins, users will also be prompted in the login lightbox to use these services. Once an account is created, you can Login on the calendar homepage.

Platform Admins can customize which login options are available by navigating to Settings > Apps & Integrations in your Admin Dashboard.

If using a different Custom Domain for onboarding vs. live platform, you can still get started setting up Single Sign On. Once you’ve added your live Custom Domain, your configuration will need to be updated on Localist’s end and you’ll need to refresh our metadata in your system.

SSO Integrations

Integrating with CAS


Additional Information

  • We require a name and email address in order to create the user’s record on our end. CAS does not support sending these extra attributes by default, however Localist does support a common extension of including the name and email in a cas:attributes section of the response. If your system does not support this, the first time a user logs into Localist, we will prompt them for this information.
  • If the Localist and/or social login methods are allowed, the CAS login will appear as a button below the username/password fields for Localist accounts.
  • If CAS is the only method allowed, the login modal will not be displayed. Instead, the login link will be linked with directly with your CAS login page. The separate sign up functionality that is tied to the Localist login method will also disappear.
Integrating with LDAP


Additional Information

  • It is not possible to use LDAP + Localist account logins.
  • With LDAP, users will select the Login link on the calendar homepage and sign in directly in the login modal. If other login options are available then they will be listed below (see Login with Facebook below).
Integrating Shibboleth/SAML 2

SAML 2/Shibboleth is set up with a metadata swap, which requires our development team to work directly with campus IT to configure the technical information. Each user will login from a campus-hosted SAML 2/Shibboleth page and will be passed through to the Localist system upon successful authentication.


Additional Information

  • If the Localist and/or Facebook login methods are allowed, then theSAML 2/Shibboleth login will appear as a button below the username/password fields for Localist accounts.
  • If SAML 2/Shibboleth is the only method allowed, then the login modal will not be displayed. Instead, the login link will be linked with directly with your SAML 2/Shibboleth login page. The separate sign up functionality that is tied to the Localist login method will also disappear.

Automatic Notifications

Automatic notifications are the communication sent by Localist directly to a user. Most (not all) can be individually enabled/disabled by the user. We don’t recommend opting users out of notifications by default; our data shows that 75% of users find digest emails to be useful. It makes more sense to send to 100% of users and have 25% opt-out, instead of opting-out 100% of users and having only 25% opt-in. Contrary to popular belief, most users don’t have “email overload,” especially if you’re giving them information they’d find useful.

User

Scheduled Notifications

All times are approximate.

Notification Details
Leave a review for an event
9am
If a user marks themselves as “I’m Interested” in an event, the day after it occurs, Localist will send them an email prompting them to review with a link to the event details page. If the user is marked as “I’m Interested” to more than one event, they will be shown a full list rather than receiving one email per event.
Digest of tomorrow’s plans
4pm
When a user marks themselves as “I’m Interested,” an email will send the day before the event occurs to remind them that they have plans the next day. If the user is interested in more than one event, it will show them a full list, not sending one event per email.
Pending Content (sent to specified Admins only)
4pm
Sends a daily email to anyone in the “Pending Digest” list in Global Options with an update on how many users have signed up and a list of any events currently in the Pending Queue.

On-Demand Notifications

Notification Details
Message Received If you receive a message from another user, you’ll receive an email with the message contents and a link to reply.
Invite Received If you receive an invitation to an event from another user, you’ll receive an email with the invite contents and a link to reply.
Friend Request Received If you receive a friend request from another user, you’ll receive an email with the request contents and a link to reply.
Friend Request Accepted If a friend request you sent is accepted by the other party, you’ll receive an email notifying you of the acceptance.
Invitation Accepted If an event invitation you sent is accepted by the other party, you’ll receive an email notifying you of the acceptance.
Invitation Rejected If an event invitation you sent is rejected by the other party, you’ll receive an email notifying you of the rejection.
Event Comment If an event you’ve marked yourself as interested in, you’ll receive an email with the comment contents.
Event Changed If the date or location of an event you’re marked as “Interested” to change, you’ll receive an email with a link to the event.
Event Verified If an event you’ve submitted is verified, you’ll receive an email with a link to the public link to the event.
Event Rejected If an event you’ve submitted is rejected, you’ll receive an email.
Group Membership Request If a Group you’ve clicked the Follow button on has rejected your request, you’ll receive an email.
Group Membership Approved If a Group you’ve clicked the Follow button on has accepted your request, you’ll receive an email.

Disabling Notifications

Platform Admin

Notifications can be disabled on an all or nothing basis. Navigate to Settings > Global Options. You will see a flag title Silent Mode. When checked, all notifications and emails from the Localist platform will be disabled.

– BEST PRACTICE – 

This is not recommended as it significantly reduces user engagement. Read more.

 

Related Articles: User Accounts

User Accounts

After a user has logged in through any available sign-on options, they will have access to various profile, preference, and setting options for their account.

Platform Admin ( Managing User Accounts)

Frequently Asked Questions

What type of user account can I create in the backend?

You can only create Localist (‘local’) user accounts in the backend. You’ll have to create a temporary password for the user — then once they log-in they can change it to something else. If you are using Single-Sign-On or social accounts, users can just log-in to automatically create an account. Passwords for SSO and social accounts, must be changed at the account source.

Account Settings

From your public-facing platform, hover over the user dropdown. Under Preferences, select Settings. By default, you’ll see your Account Settings (*required):

  • Photo
  • Full Name*
  • Email Address*
  • Zip code
  • Pronoun
  • Birthday
  • Connect with Twitter
  • Connect with Facebook
  • Connect with Google
  • Connect with LinkedIn
  • Change password

Notifications

All users are opted in by default to receive all notifications. They can change what they want to receive at any point in time. To access Notifications settings, navigate to User Menu > Settings > Notifications. If a user has not verified their email account, they will not receive any notification emails. Users can change Notifications settings on the following:

  • Someone sends me a message, friend request, or event invitation
  • Someone accepts my friend request or event invitation
  • Someone comments on an event I’m attending
  • Details changes on event I’m attending
  • A friend RSVPs to an event I’m attending
  • I submit an event, or it is approved or rejected
  • Digest of tomorrow’s plans
  • Reminder to leave a review for an event I attended
  • Periodic trending events newsletter

Privacy

To access Privacy settings, navigate to the Account Settings page and select Privacy. By default, all user profile information can be viewed by Everyone. Other privacy options are Just My Friends (applies to friends in Localist), and Nobody. Users can change Privacy settings on the following:

  • Main profile
  • Upcoming plans
  • Events I’ve attended
  • My followed places
  • My friends
  • My recent comments and reviews
  • My photos

User Dropdown

Hovering over the profile photo will display a drop down with links to various pieces of a user’s profile and account.

Administration

Link Details
Calendar Admin (If Applicable) This allows Admins access to the Admin Dashboard from the front end.

Me

Link Details
Dashboard Shows a complete overview of platform activity and number of follows.
Public Profile Shows the user what the public sees. It updates as they change their privacy settings.
My Calendar Shows a list of all events on which a user clicked the I’m Interested button. HEADS UP: Users who mark themselves as “I’m Interested” in an event will receive a reminder notification the day before the event and a prompt to review the event the day after the event. Keep in mind that a user is automatically marked as “I’m Interested” for event hosted by Place, Group, and/or Department Pages that they follow.
Messages If a user has corresponded with another Localist user, this is where the messages will be displayed.
Reviews All events on which the user clicked the I’m Interested button will be listed here to be reviewed at any time once the event is in the past.
Following Shows a list all “friends” added on the Localist platform and places that the user follows.
Photos Shows all photos added by a user.
Settings Edit Account, Notifications, or Privacy settings.
Log-Out Allows the user to log-out.

User Data Download

For security purposes, user data is not available via Localist’s API because it is publicly accessible. For this reason, user data has been provided as a CSV download that is only accessible to Platform Admins. To download your User List:

  1. In the Admin Dashboard, navigate to Users > All Users
  2. On the user results page, select Export CSV

Available User Data

  • ID
  • Name
  • Email
  • Role
  • Verified (yes/no)
  • Pending (yes/no)
  • Trusted (yes/no)
  • Birthday
  • Gender
  • Sign-up Date
  • Description
  • Twitter
  • Community
  • Tags
  • + Any custom fields you have added to your platform that apply to users.

Interest Report

Localist creates an Interest Report automatically for all events. The report includes all users that clicked I’m Interested, users who marked themselves as going on the corresponding Facebook event or who bought tickets/registered via Eventbrite.

Accessing the Interest Report

  • Navigate to a live event’s edit form in the Admin Dashboard

    You can do so by navigating to Events > Live or by searching an event’s name.

  • In the edit form,navigate to Metrics  in the top bar

    From there select People Interested

  • To export this data as a CSV, select the Download Interest Report button

    This reports lists the user’s name, email address (if they responded via Localist), the date they are attending and the source of their Interest.

Activity Logs

Localist has several logs available to track activity across the platform.

Platform Admin

Admin Activity

This shows when creations, edits, and feature assignments were made and which Admin made them.

1. From the Admin Dashboard, navigate to Users > Admin Activity

User-Specific Activity

This shows what edits were made and when by a specific user.

1. From the Admin Dashboard, navigate to Users > All Users

2. Select a user’s account

3. Select View User Activity Log

User Activity

This shows what comments, reviews, and photos have been added to an event and who added them.

1. From the Admin Dashboard, navigate to Users > User Activity

Event-Specific Activity

This shows when edits were made to an event and who made them.

1. Navigate to an event’s edit form in the Admin Dash

2. Select the Metrics > Admin Activity (at the top of the page)

Place-Specific Activity

This shows when edits were made to a place landing page and who made them.

1. Navigate to a Place Page’s edit form in the Admin Dash

2. Select View Recent Changes at the top of the page

Permission Levels

Permissions control what features a user has access to and are applied manually on a per-user basis.

Platform Admin

Frequently Asked Questions

Who should be an Admin?

Anyone you trust to add, edit, and monitor events should be an Admin on your platform. We recommend that you start out with a small group of Admins and add more as your calendar grows.

How do Allowed/Excluded Filters work?

If an Admin is Allowed to something, then they only have access to that specific Classification. When you Allow someone to a Filter, Group, and/or Department, they only have permission to moderate (approve/reject/add) events within their ‘allowed’ Classifications.
On the other hand, if an Admin is Excluded from something, then they have access to everything except that specific Classification. When you Exclude someone from a Filter, Group, and/or Department, this prevents them from interacting with anything associated with that Classification.

Can permissions be added in bulk?

Nope! You’ll have to manually add Permissions per user account.

Why can’t X admin see Y events in their queue?

This is most likely due to Permissions. For example, if the admin is Allowed to a specific Filter, Group, and/or Department, then they’ll only have permission to moderate events assigned to that Classification(s). If the event(s) in question do not have at least one of their Allowed Filters assigned to it, then they will not see it in their queue.

Available Levels

Localist Permissions are not a hierarchy. For example, a Platform Admin must also be checked as an Event Admin in order to access events in the Admin Dashboard. Suggested permission levels are marked with a single asterisk* and non-admin permission levels are marked with a double asterisk**.

Levels Who should have this permission? Example What other permissions should they have? What does this permission enable?
Users Everyone on your platform including all Admins Students Regular users do not need any other permissions – Login to your platform

– Submit events to the calendar for review
– Express interest for an event
– Leave a comment, review or photo on an event
– Invite friends to events
– Interact with friends on the calendar

Trusted** Anyone you trust to submit high-quality events Group/Org/Venue leaders or managers User – Their events skip the pending queue and are published without review
Event Admin Anyone you trust to approve events and add events without review Staff User – Publish events without review
– Edit events on the calendar
– Approve/reject events submitted by regular users
– Access the calendar’s Admin View
Featured/Sponsored Anyone you trust to pick out and highlight key events Staff User + Event Admin – Select events to display in a sliding carousel
– Select events to boost and highlight
Bulletin Admin Anyone you trust to manage Bulletins Staff User + Event Admin – Create, manage, and send Bulletins
Group Officer** Anyone managing a Group or Department Landing Page Group/Organizational Leaders User – Approve/reject a Group’s/Department’s followers
– Edit a Group’s/Department’s description
– Send messages to a Group’s/Department’s followers
Group Admin Anyone you trust to create Group or Departments Staff User – Publish Groups and Departments
– Edit all Group/Department details
– Access the calendar’s Admin View
Channel Admin Anyone you trust to edit Channels Staff User
Event Admin*
– Edit all Channel details
– Edit Channel layout
– Access the calendar’s Admin View
Platform Admin Anyone you trust to manage the calendar Calendar Managers, Developers or Designers User
Channel Admin*
Group Admin*
Event Admin*
Feature/Sponsor*
– Edit all calendar settings
– Edit calendar layout and branding
– View all users
– Assign permissions
– Add/edit Filters
– Add/edit Places
– View Activity logs
– Conduct bulk uploads
– Add feeds
– Access the calendar’s Admin View

Non-Permission User Designations

Verified:  After an account is created, Localist will send an email to the user’s email address asking them to verify their address by clicking the included link. If a user does not verify their account this flag will remain unchecked and they will not receive any emails from Localist. They will still be able to use the calendar as a logged in user.

Pending:  If a user uses the Invite Friends feature to send event details to an address that is not already saved on the platform/connected to a current user, the email will be listed as a pending user.

Assigning Permission Levels

  • Navigate to Users > All Users
  • Select a user’s name from the list
  • Find the Permissions section in the middle of the user account page
  • Select the appropriate level(s)
  • Save changes

User must always be checked. This is what allows them to login to and interact with your platform (i.e. submit an event, I’m Interested, leave a comment, etc.)

Restricting Content Moderation

You can restrict content moderation by limiting an Event Admin’s permissions to only designated Filters, Groups, and/or Departments. These designations apply to admin functionalities, such as approving events and publishing events without approval, which means an Event Admin can use the public submission form to submit an event to all available Filters.

How to Restrict Event Admins

Below the Permissions section of the user form, you’ll see Allowed Filters and Excluded Filters. These drop-downs correspond to the Filters, Groups, and/or Departments you have previously set. Parent/Child Filter items are listed in the drop downs. Select which Filters, Groups, and/or Departments you want the user to have access to:

  • Allowed: Access to only this Filter. If you Allow someone to a Filter, Group, and/or Department, they have permission to moderate (approve/reject) events in their designated Classification and submit events to other Classifications via the Public Submission Form for approval by an Event Admin assigned to that Classification.
  • Excluded: Access to all Filters except this Filter. When you Exclude someone from a Filter, Group, and/or Department, this prevents an Event Admin from interacting with anything associated with that Classification. This also means that they will not be able to submit an event via the Public Submission Form for approval.
    • Selecting a Parent Filter Item will allow the user to access all its Child Filter Items.

Once a user is Allowed to Filters, Groups, and/or Departments, they will only have access to those Classifications. In comparison, once a user is Excluded from Filters, Groups, and/or Departments, they will not have access those Classifications.

How Does It Work?

  • When adding events, only the Classifications the Event Admin is Allowed to will appear in the form for them to choose from.
  • When moderating events, the Event Admin will only be able to see and edit events that have at least one of their Allowed Classification items.
    • Example: If an event has the Filter “Health & Wellness” and “Community”, an Event Admin Allowed to “Community” will be able to see and edit the event because it has at least one of their Allowed Filter Items assigned to it.
  • The Pending Queue will automatically update to show events with an Event Admin’s Allowed Classifications or update to show no events if none of the pending events match at least one of their Allowed Classification items.
  • Similarly, if an Event Admin with restricted permissions receives the Pending Digest email, then the email will include all pending events, but when the Event Admin navigates to the Pending Queue in the Admin Dashboard, they will only be able to see and moderate those events matching their Allowed/Excluded Permissions.

 

– BEST PRACTICE –

We suggest having at least one Event Admin with access to all Classifications (leaving the Allowed/Excluded sections blank). If a user submits an event and forgets to add the Classification item the Event Admin is Allowed to, the Event Admin will not see the event in the Pending Queue for moderation.

 

Related Articles: Event SubmissionsGuidelines & User Help | Single Sign On | Pending Queue | Intro to Classification